OpenAI Refutes Sales Underperformance Reports, Claims Business is 'Fully Operational'

On April 29, OpenAI refuted external doubts about its sales growth, stating that both its consumer and enterprise businesses are ‘fully operational.’ The Wall Street Journal previously cited sources indicating that OpenAI had failed to meet multiple targets, with CFO Sarah Friar expressing concerns that if sales growth does not accelerate, the company may struggle to meet future computing demands. Following this report, the stock prices of several OpenAI investors and partners, including SoftBank Group, Oracle, and CoreWeave, fell. In an email statement, OpenAI indicated that demand from enterprise clients and its nascent advertising business continue to grow, noting that ‘the internal atmosphere is very positive.’ OpenAI characterized The Wall Street Journal’s report as ‘typical clickbait.’ The statement emphasized that the company still views expanding computing power as a ‘key driving factor’ to enable it to ‘provide a better product experience for customers.’

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