Notifications Markets & Prices
      View more
    • Preference Settings
      Time of the change range (from - to)
      Theme
      Bright
      Classic Black
      Pitch black
    • Language & Exchange Rate Switch
      Language
      • 简体中文
      • English
      • Tiếng Việt
      • 繁体中文
      • Español
      • Русский язык
      • Français
      • Deutsch
      • Português (Portugal)
      • ภาษาไทย
      • Indonesia
      • Türkçe
      • 日本語
      • عربي
      • Українська
      • Português (Brasil)
      Exchange Rate Switch
      • CNY
      • USD
      • KRW
      • VND
      • EUR
      • GBP
      • HKD
      • JPY
      • RUB
      • TRY
      • INR
      • NGN
      • UAH
      • BRL
      • MYR
      • THB

    Gate.io Help Center

    Customer Support / Ticket

    Enter keywords to find answers
    Gate.io > Help Center > Guide > Common Questions
    More article in the group
    Start A Live Chat
    Gate.io
    Updated at:252 days 7 hours ago
    lv

    How to start a live chat with Gate.io customer service agents on website:

    You can click on the " " icon on the top right of the front page——“Customer Support”——“Live Chat”.

    A window as shown below will pop up. You will see FAQs in different categories. If you cannot find the answer you are looking for, type your question in the box below and click "Send". img

    If you need a real person to answer your questions, click on "contact human customer service". Alternatively, you can type "human customer service" and send it to request to chat with a Gate.io agent. img


    How to start a live chat with Gate.io customer service agents on app:

    Open Gate.io mobile app. Log in to your account. Click on the profile icon and go to "Customer Support" - "Contact Support".


    Alternatively, you may also go to "Customer Support" by clicking on the customer service icon on the top right of the front page.

    img

    In "Customer service connection", you will see FAQs in different categories. If you cannot find the answer you are looking for, type your question in the box below and click "Submit".

    img

    If you want to talk to a human customer service agent, type "human customer service" and send the message. Then click on "Contact human customer service".

    img
    Can't find the answer you want?Submit a Ticket
    Back to top

    Gate.io > Help Center > Search Results

    search for “ ” returned: entries

    Can't find the answer you want?Submit a Ticket

    gate.io APP

    gate.io APP 2.0

    gate.io APP 2.0
    Download
    gate.io APP

    gate.io new WAP online version

    Go Now