According to BlockBeats, on July 18, Trezor Chief Commercial Officer Danny Sanders responded to on-chain investigator ZachXBT's criticism that "all hardware wallets are garbage," arguing the assessment is overly one-sided. Sanders acknowledged that firmware updates can impact high-value transactions and security-usability trade-offs exist, but noted ZachXBT's scenario applies mainly to advanced users managing large asset holdings—not a reason to dismiss the entire hardware wallet category.
Sanders highlighted that hardware wallets' independent displays allow users to verify transactions before signing, and compared to mobile wallets with Wi-Fi, Bluetooth, cellular networks, and iMessage, hardware wallets present a smaller attack surface. He concluded that for average crypto users, hardware wallets remain the strongest self-custody solution currently available.