Requirements to become a fiat trading merchant
Merchants can go to the merchant recruitment page to inquire about merchant privileges, application requirements, and submission process: https://www.gate.com/p2p/merchant
Trading fees for merchants
Currently, the P2P trading fee is waived for all users temporarily.
How to publish an advertisement
Refer to How to Buy Crypto with FIAT as a Merchant - Web the in the Help Center.
Rules for advertisement
1.P2P Advertisements Priority Rules. 2.Merchant Advertisement Quotas:
- Certified merchants can have up to two active buying ads and two active selling ads at a time.
- Blue V and Crown merchants can have up to three active buying ads and three active selling ads at a time.
3.If an order matches an advertisement, the number of advertisements will be reversed if the order gets cancelled afterwards. 4.If the merchants cancel six orders in a row, he/she will be restricted to Fiat Trading for eight hours. Ads that were published before the restriction will continue matching orders, but you cannot publish new ads. 5.After the Merchant publishes the advertisement: a.You will need to re-post advertisements if you are signed out, and have no activities within 24 hours. b.You do not need to re-post advertisements if you have activities within 24 hours. 6.Your advertisements will be matched based on the price, quantity and payment method.
Privileges of being a merchant
1.Merchants can set up their profile pictures and nicknames to enhance their recognition. 2.Once you have a good rating, you can apply for the<a href="[ “Blue V” or "Crown" symbol](https://www.gate.com/help/c2c/advertisers/17551/gate.io-blue-v-merchant-service-rules " “Blue V” or "Crown" symbol")" target="_blank" title="">[ “Blue V” or "Crown" symbol](https://www.gate.com/help/c2c/advertisers/17551/gate.io-blue-v-merchant-service-rules " “Blue V” or "Crown" symbol") . With this symbol, your recognition will be enhanced and get more trades, consequently improving your VIP level and lowering your trading fee. 3.Merchants have one on one customer service. 4.Merchants with “Blue V” or "Crown" will be prioritised with Customer Service requests.
Trading Principles
Ⅰ Payment and receipt of funds
1.Gate requires that the account holder’s name on the payment method you use is consistent with the name you used in Identity Verification. You must contact the Gate Team if your name is not the same as that on your ID/Passport. 2.Be cautious when releasing the funds. You should always check the counterparty’s bank account information is consistent with their verified name on the platform. Only release crypto to the ones who have matching information. If they don’t match, you should refuse to continue the trade and make a refund. Any fee charged by the payment method during this refund process should be covered by the buyer. Gate strongly recommends merchants/sellers to report such orders to the platform. 3.Merchants have the right to cancel the order if the counterparty uses a non-authenticated account to receive the payment. Gate strongly recommends merchants/sellers to report such orders to the platform. 4.As a merchant/seller, you are encouraged to ask for additional identity verifications from the users. However, users have the right to refuse. If the users refuse to provide additional information, you can terminate the trade by refunding the money, canceling the order directly, or asking the customer service team to help cancel the order.
Ⅱ Asset security
1.It is strictly prohibited for merchants to participate in any unlawful funds transactions. 2.Merchants shall provide assistance when Gate requires information to investigate buyer’s account activity, such as bank cards being frozen after receiving payment from the merchant. 3.If the merchant’s bank account is frozen after a transaction with a counterparty, the merchant shall contact local police at once and send an enquiry email to Gate directly. 4.Gate reserves the right to disqualify the merchants if illegal digital assets or funds being brought by the merchant, consequently puts Gate under legal risks and the loss of assets. The merchant could be banned from the platform and the security deposit could be forfeited.
Ⅲ Operating rules
1.Please make sure you have familiarized yourself with P2P Merchant Rules and read through guidelines. 2.Do not trade outside of the platform. If you trade with users outside of the platform, Gate will not bear any responsibility for any losses caused. Merchants shall not exchange any personal contacts in the ads or in the trading conditions nor in the auto-replies. 3.After the transaction is completed, you should contact the counterparty if no payment is received after 15 minutes. If there is no response, contact Gate staff immediately for support. 4.You shouldn’t test the counterparty’s bank account by transferring a small amount without their consent. 5.You are limited to post 2 online ads with the same direction/same crypto pair: 6.You are not allowed to post links to third-party resources in the “remarks” or “auto-reply” sections, especially with links to other Exchanges/P2P/OTC platforms. 7.We may hide or close your ad if you violate the Merchant Guidelines without prior notice. Your ads may also be hidden if they fall under these conditions. 8.Do not use sensitive words such as “Bitcoin”, or “Crypto” as references. 9.Do not include “Gate”, local bank names, payment method names, or any sensitive words in your nickname.
