MEXC Risk Control: Establishing a user security defense line through anti-fraud protection, freezing procedures, and an appeal system

Faced with the increasing prevalence of cryptocurrency scams and hacking attacks, the MEXC exchange has established a comprehensive risk control system to safeguard user assets. (Background summary: MEXC announced its October PoR—maintaining over 100% reserve proof, with stablecoin reserves reaching a new annual high) (Additional background: MEXC Q3 report: listing new tokens, continued leadership in security and ecosystem growth) *This article is a promotional piece written and provided by MEXC and does not represent the stance of Dongqu, nor is it investment, purchase, or sale advice. Please see the disclaimer at the end of the article. The crypto market in 2024 is characterized by both hype and crises. According to CertiK’s June report, the total losses in the crypto sector due to hacking and scams have exceeded $2.1 billion this year, with personal wallets and trading platforms both targeted. In such a risky environment, ensuring the security of user assets has become a top priority for major exchanges. In this era of frequent crypto “black swan” events, MEXC builds its risk control defenses around technology, utilizing AI models, fund flow detection, abnormal behavior recognition, and account freezing mechanisms to form a multi-layered security architecture capable of instant risk mitigation; simultaneously, through a risk control appeal system, ensuring every legitimate user has a clear, traceable, and verifiable asset protection process. MEXC’s risk control is not passive patching but proactive defense—turning “security” into a fundamental layer of Web3 trading. MEXC Risk Control: Building a Digital Firewall for User Assets MEXC’s risk control system combines AI technology with human-machine monitoring strategies, continuously identifying abnormal trading behaviors 24/7. Its core functions include: KYC real-name verification: effectively prevents anonymous accounts from being used for illegal activities; AML (Anti-Money Laundering) system: automatically detects suspicious fund flows and intercepts high-risk transactions; Cold and hot wallet separation + multi-signature: ensures platform fund security and transparency; AI trading monitoring models: real-time identification of “self-trading,” wash trading, and market manipulation to prevent malicious price manipulation. These measures collectively form MEXC’s security core, allowing the platform to remain stable amid market volatility and attacks. MEXC Scam Prevention: AI Intelligent Identification + Real-Time Blocking Facing increasingly sophisticated crypto scams and phishing attacks, MEXC adopts multi-layered protection: AI models identify phishing risks by analyzing login behaviors, device info, and abnormal IPs to promptly block suspicious logins; Anti-phishing link system filters fake official websites and scam emails; 2FA (Two-Factor Authentication) enhances account login and withdrawal security; Education and warning notifications regularly remind users to beware of phishing tactics. With this intelligent risk control framework, even new types of online scams can be quickly countered, prioritizing user fund security. MEXC Risk Control and Freezing Policies: Dual Strategies for Fairness and Compliance To maintain market order and protect user rights, the system may temporarily freeze accounts or assets upon detecting abnormal behaviors (such as high-frequency wash trading, self-trading, or suspected money laundering). This is not punishment but part of MEXC’s risk protection procedures, designed to: prevent illegal market manipulation; block illegal fund inflows; and protect other legitimate users from losses. When executing risk control freezes, MEXC also sends notifications and provides appeal guidelines to help users verify and unfreeze their accounts promptly. According to platform data, the false positive rate of system risk control is below 0.1%, and a dedicated team handles legal user release appeals to ensure transparency and efficiency. Asset Freezing Solutions and Appeal Process If an account is restricted or frozen due to risk control, users can quickly appeal through the following steps: Already uploaded documents → Proceed directly to expedited review: MEXC Risk Control Appeal Fast Track Not submitted documents → Complete basic information submission: MEXC Risk Control Data Submission Portal Additionally, both the website and app feature a “headphone” icon in the top right corner for users to contact customer service at any time. MEXC’s customer service team operates 24/7 year-round, ensuring prompt handling and tracking of appeal cases. Risk Control and Self-Protection: Elevating User Security Awareness MEXC reminds users: “Risk control and scam prevention are a two-way responsibility.” The platform is responsible for building systems and technical defenses, while users should develop good security habits: use strong passwords and Google Authenticator; only access the platform via official MEXC websites; avoid high-leverage chat groups and fake investment advisors; regularly check API permissions to prevent leaks. About MEXC MEXC was founded in 2018, aiming to be “your simplest path into crypto.” Serving over 40 million users across more than 170 countries, MEXC is known for a diverse selection of popular tokens, frequent airdrops, and low trading fees. We have crafted a user-friendly platform suitable for both beginners and experienced investors, committed to providing secure and efficient digital asset trading channels. MEXC emphasizes simplicity and innovation, making crypto trading more accessible and rewarding. MEXC Official Website | X (Twitter) Risk Disclaimer The cryptocurrency information provided in this article does not represent MEXC’s official stance or investment advice. Due to the high volatility of the crypto market, investors should carefully evaluate market changes, project fundamentals, and potential financial risks before making trading decisions. Editorial Disclaimer: This content is a promotional article provided by the contributor and has no relation to Dongqu. It does not reflect Dongqu’s position. It is not intended to offer any investment, asset, or legal advice, nor should it be considered an offer to buy, sell, or hold assets. Any services, plans, or tools mentioned are for reference only, with final details or rules subject to the contributor’s publication or explanation. Dongqu is not responsible for any risks or losses that may occur; readers should conduct thorough due diligence before making any decisions or actions. Related Reports TokenInsight: MEXC ranks second in global spot trading in Q3 2025, with an 11% market share MEXC launches a $30 million MEXC Foundation to foster the next generation of Web3 leaders MEXC offers instant contracts and zero-fee trading to help users seize hot opportunities “MEXC Risk Control: Building User Safety Barriers through Anti-Scam Protections, Freezing Procedures, and Appeal Systems” This article was first published on Dongqu BlockTempo, the most influential blockchain news media.